Service Request - Cheminees Philippe Australia

What service do you require?

What service do you require?(Required)

General Service and Clean

Possible Warranty

Spare Part Replacement

Customer Information

Name(Required)

First Last

Company Name

Phone(Required)

Email(Required)

Address(Required)

Street Address Address Line 2 Suburb State Postcode

Installation Address

Installation Address same as above

Address where the unit is installed(Required)

Street Address Address Line 2 Suburb State Postcode

Product Information

Your model and serial number can be found on the compliance plate located inside the ash pan of your fireplace.

Model(Required)

Serial Number

Date Purchased(Required)

Date of Installation(Required)

Compliance Certificate Number(Required)

Name of Installer

Attach Proof of Purchase

Accepted file types: jpg, gif, png, pdf, Max. file size: 8 MB.

Attach Image of Fireplace

Accepted file types: jpg, gif, png, pdf, Max. file size: 8 MB.

Attach Spare Part required

Accepted file types: jpg, gif, png, pdf, Max. file size: 8 MB.

Description of Issue

Terms & Conditions

Warranty Consent(Required)

I am aware that a standard service fee will be charged plus the cost of replacement parts that are not covered under warranty.

Certificate of Compliance Consent(Required)

I understand that if my unit was not installed by a fully licensed trades professional and if I do not have a certificate of compliance for installation additional charges may apply.

Cancellation Fee Consent(Required)

I understand that a cancellation within 24 hours prior to the booking will incur a cancelation fee.

CAPTCHA

What service do you require?

Customer Information

Product Information

Terms & Conditions

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